Iraqi Parliament ERP Stakeholder Questionnaire
All fields are crucial in crafting a tailored ERP solution. Please complete every section carefully.
Section A – Organisational Overview
List all departments/directorates in your area
*
For each, describe its main functions
*
Which parliamentary committees does your department interact with?
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Agriculture
Economy
Education
Health
Legal
Security
Other
Section B – Current Processes and Systems
For each major process, describe how it currently operates
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Which steps are manual? Which use software? Name the software used
*
What types of documents/records do you handle?
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Personnel files
Contracts
Legislation
Minutes
Research
Complaints
Financials
Other
In which languages are these maintained?
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Arabic
Kurdish
English
Other
Where are these stored?
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Physical
Shared drives
Cloud
Personal computers
External websites
Section C – Pain Points and Challenges
What are the biggest day-to-day challenges? (Select top three)
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Delays in approvals
Duplicate data entry
Tracking document versions
Poor coordination
Lack of staff
Limited tech
Language issues
Limited research/training
Other
Does your team have the IT skills needed for new digital systems?
*
Select
Yes
No
Unsure
What training would help you adopt new systems?
*
Are there legal or policy requirements that affect your work?
*
Section D – Desired Improvements and Priorities
Which processes should be digitized first?
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HR/payroll
Procurement/finance
Bill tracking
Committee management
Research
Media/comms
Training
Constituency cases
Document/archive mgmt
Protocol/events
Security/facilities
What are your main goals for digitization?
*
Which other systems/databases must ERP integrate with?
*
In which languages should interfaces and reports be available?
*
Arabic
Kurdish
English
Other
Are assistive technologies needed?
Screen readers
Low-bandwidth support
Mobile devices
Other
Section E – Training and Capacity-Building
Have you or your staff received training?
*
Select
Yes
No
Which topics?
How effective was it? (1 = Not effective, 5 = Highly effective)
Select
1
2
3
4
5
What skills should future training cover?
*
Legislative
Oversight
Engagement
Research
Digital
Soft skills
Inclusion
Translation
Leadership
Preferred format
In-person
Virtual
Self-paced online
Blended
Section F – Stakeholder & Change Management
Who do you regularly engage?
*
Citizens
Civil society
Ministries
International orgs
Media
Academia
Other
How could technology improve these interactions?
Main barriers to adopting new systems?
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Resistance
Lack of leadership
Funding
Security
Skills gap
Other
Incentives to motivate digital adoption?
Recognition
Training
Advancement
Financial
Simpler work
Section G – Infrastructure and Security
Is internet connectivity reliable?
*
Select
Always
Often
Sometimes
Rarely
What hardware/software resources are available?
*
What security measures are in place for physical/digital documents?
*
Any concerns about cybersecurity or data sovereignty?
Select
Yes
No
If yes, please comment
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